1.0 Privacy Policy Overview

1.1 Exploreos and HD Publishing Group

www.exploreos.com and HDPublishing.com (collectively the "Site") is owned by HD Publishing Group. This Privacy Policy governs Exploreos's ("we", "us", "Exploreos" , or "HD Publishing Group") treatment of personally identifiable information that Exploreos collects when you use the Site. By visiting the Site, you accept this Privacy Policy. HD Publishing Group values your privacy, and is dedicated to protecting your personal information and providing you with Notice, Consent, Security, and Access.

2.0     Privacy Practices

HD Publishing Group has a set of policies which establish a foundation for the privacy of all personally identifiable information (PII) used by HD Publishing Group. They state HD Publishing Group’s operational principles for managing privacy, data protection risk and exposure as those activities relate to the processing of PII.

These policies also outline the principles applied by HD Publishing Group while assessing, collecting, using, disclosing and retaining the PII of HD Publishing Group’s past, present and prospective employees, customers, suppliers, and business associates.

2.1 Scope

These policies have the following scope:

They apply to all HD Publishing Group employees, contractors, and third parties engaged by HD Publishing Group in its operations, as well as its subsidiaries (hereafter referred to simply as “HD Publishing Group”).
They are to be used when considering the collection, use, and retention of PII by all departments and operations of HD Publishing Group, or when changing the processes and procedures for the collection, use, disclosure and retention of PII.
They refer to all processing of files in an electronic form (including, for example, electronic mail, documents created with office software, and records retained in databases) and information held in physical files structured with reference to individuals.’

2.2 Privacy Policies

 
• HD Publishing Group’s strategy regarding privacy and personal information is to protect the personally identifiable information (PII) of its customers, business partners, and employees that is in its possession at any given time within its organization. This protection also applies to any PII collected, used or retained by HD Publishing Group in its dealings with third parties.
• HD Publishing Group has the responsibility to ensure compliance with applicable privacy legislation when identifying purposes, obtaining consent, providing notice, or responding to access requests or complaints regarding the collection, use, or disclosure of personal information.
• HD Publishing Group will act responsibly while collecting, using, and disclosing personal information, as this is a prerequisite to continued customer, partner, and employee confidence and loyalty.
• In accordance with the Generally Accepted Privacy Principles (GAPP) established by the American Institute of Certified Public Accountants (AICPA), HD Publishing Group will demonstrate compliance with its privacy policies through the creation and enforcement of such policies and other supporting documentation.
• The GAPP requirements are derived from the Fair Information Practices of the Organization for Economic Co-Operation and Development (OECD).

3.0 Personal Information We Collect About You and How We Use It

3.1 Personal Information Collection and Use

You may choose to provide personal information through our web sites. Here are the ways in which you may provide the information and the types of information you may submit. We also provide below some information on how we may use the information.

Contact Us

If you communicate with us through the “Contact Us” link on our web sites, we may ask you for information such as your name, email address and telephone number so we can respond to your questions and comments. We also may use the information you provide to evaluate the quality of our services.

Request Technical Support

If you request technical support online, we will ask you for information necessary to complete the transaction – such as your name, address and information about your computer hardware, software and the nature of the problem you are experiencing. Information concerning technical issues may be retained to provide you with continuing support; generally, the information and knowledge obtained from such support, though not linked to you personally, may be made available to technical and service specialists in order to improve our services or provide similar solutions to similar technical issues encountered by other HD Publishing Group customers.

Transactional Emails

We may from time to time send you transactional emails such as order confirmations or information on service related issues. Because these emails are not promotional in nature you are not able to unsubscribe from these transactional emails.

Enter a Contest, Receive Service or Service Information, Offers or Promotions

To provide you with contests, promotions or special offers that may be of interest to you, you may be asked to provide us with your name, address and e-mail address information, as well as to confirm that you are of the age of majority in the jurisdiction in which you reside. You may be asked to provide additional information to better understand you and possibly your organizations’ needs and experiences, opinions, as well as your experience or feedback in order to qualify for such contests or promotions. We will also use your personal information to award prizes if applicable. If there is any use beyond contacting you with such information, you will be advised of the intended uses at the point that you are being asked to provide such contact information.

Soliciting your Opinion, Feedback or Test Software

To assist us in creating better services to meet your needs, we may solicit your opinions and feedback concerning our software and services; you may be asked to provide e-mail address information, as well as name, postal address, occupation and the name of your organization, if you have not already done so, as well as the opinions and feedback itself.

Careers

You may be able to submit your resume and other information online to apply for a job with HD Publishing Group. The information you provide in connection with your job search will be maintained in a database that is managed by a third party service provider we have retained to help us conduct recruitment-related activities. Our service provider is authorized to use the information only in connection with hosting, managing and maintaining our resume database. We use the information you submit to evaluate your interest in employment and to contact you regarding possible employment with the company.

Refer-A-Friend

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. HD Publishing Group does not store your friend’s name and email address after sending the one-time email.

You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction or functionality on the site if the information is essential to complete the transaction or functionality.

3.2 Cookies

HD Publishing Group may use cookies from time to time. A cookie is a unique text file that a web site can send to your browser software. Cookies enable a web site to tailor information presented to you based on your browsing preferences. HD Publishing Group may use cookies to personalize web pages during your visit to our web sites, and/or to remember you for easy navigation and access during your return visits after registering for our services, services and other offers including but not limited to White Papers, Webcasts, events, evaluation software, e-books, etc. For these purposes, some cookies may be tied to your e-mail address.

HD Publishing Group may also use cookies to track your visit to our web sites in order to collect aggregate data.

However, this information will only be used for analytical purposes and will be limited to the minimum necessary to perform the analysis. If you do not want HD Publishing Group to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a web site tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use of some of the services and/or services at our Web site.

3.3 Web Beacons

HD Publishing Group may use Web Beacons - also known as single pixel or clear GIFs - on its web sites to analyze traffic patterns such as the frequency of use of particular parts of the site. The data collected helps us learn what information is of most interest to our customers and what offers our customers would most like to see. If you do not want to assist HD Publishing Group in improving its Web sites, you can “opt-out” of this web sites analysis by disabling JavaScript on your computer. If you disable JavaScript, some of the features on our web sites will not work.

HD Publishing Group may also use web beacons in promotional email messages to determine whether the message was opened and acted on. We may use this information on email response to develop future promotions you may enjoy. For these purposes, some of our Web beacons are tied to your e-mail address.

Except for the email address you have previously provided, the information we collect does not identify you. To modify your privacy options, visit here.

HD Publishing Group may also use third party scripts on our sites to optimize the effectiveness of HD Publishing Group's ads appearing on other parties' sites. The information collected is not personally identifiable and is limited to the minimum information necessary to optimize effectiveness.

4.0 Managing Your Privacy

4.1 Other Privacy Considerations

Please remember that information you submit in a discussion groups or forums will be deemed public information and will not be kept as confidential. There is a risk in such communication venues that information can be collected and used by others. Please be careful and responsible when you are participating in such discussion groups or forums.

5.0 Sharing Information

5.1 Sharing Information

From time to time, and in jurisdictions where it is permitted, we may provide your information to HD Publishing Group Partners to communicate to you information or offers about services or services that they believe are important to you or your business. If you prefer that we not provide your information to our business partners, you may let us know using one of the methods described in this policy, HD Publishing Group provides a number of ways for you to ‘opt-out’ of receiving additional information from us or having us provide your personal information to our partners by ‘opt-out’ options provided at the point of collection, through e-mail notices, or through other preference management that may be available depending on the service or web-site.

If you do not wish to continue receiving our e-mail newsletters or bulletins you can opt-out of receiving these communications by replying to the "unsubscribe" address in the body of the email.

In jurisdictions where sharing personal information is prohibited without your ‘opt-in’, no information will be shared without your prior consent.

5.2 Third Parties

In addition, HD Publishing Group may retain the services of outside contractors to provide services for us (e.g. provide technical support, or handle order processing).

We require that all such contractors keep the personal information of our customers secure and confidential. We have contractually bound third parties to such restrictions and require that these contractors provide for appropriate technical and organizational measures to secure the data, that they use personal information only on behalf of HD Publishing Group and that they do not share personal information with others or use your personal information for their own marketing purposes.

5.3 Legal Disclosures

Please be advised that in certain instances, it may be necessary for HD Publishing Group to disclose your personal information to government officials or otherwise as required by applicable law. No personally identifiable information will be disclosed to any law enforcement agency or governmental agency except in response to:

A subpoena, warrant or other process issued by a court of competent jurisdiction;
A legal process having the same consequence as a court-issued request for information, in that HD Publishing Group would be in breach of local law were it to refuse to provide such information, and it or its officers, executive or employees would be subject to liability for failing to honor such legal process, provided there is a legal basis to do so, or,
Where such disclosure is necessary for HD Publishing Group to enforce its legal rights pursuant to the laws of the jurisdiction from which such information was gathered, and there is a legal basis to do so.

6.0 Security of Personal Information

We have taken appropriate security measures, consistent with international information practices, to protect your personal information. These measures include, on our web sites and Internet-enabled technologies, administrative, technical, physical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction. These measures include:

Physical safeguards, such as locked doors and file cabinets, controlled access to our facilities, and secure destruction of media containing personal information;

Technology safeguards, such as use of HD Publishing Group anti-virus and endpoint protection software, encryption, and monitoring of our systems and data centers to ensure compliance with our security policies, and in particular, credit card information is transmitted using secure socket layer (SSL) encryption;

Organizational safeguards, through training and awareness programs on security and privacy, to ensure employees understand the importance and means by which they must protect personal information, as well as through privacy policies and policy standards that govern how HD Publishing Group treats personal information.

7.0 Non-Personal Information We Collect and How We Use It

7.1 Non-Personal Information We Collect

We collect certain aggregate and non-personal information when users visit our web sites. Aggregate and non-personal information does not relate to a single, identifiable visitor. It tells us information such as how many users visited our sites and the pages accessed. By collecting this information, we learn how to best tailor our web sites to our visitors.

We collect this information either through “cookie” technology or with “web beacons,” as explained above.

7.4 Web Site Traffic

Through our various tracking methods discussed above and using log files, we may track domain names, IP addresses, and browser types from people who visit our site. We use this information to track aggregate traffic patterns throughout HD Publishing Group’s Web site. Such information is not correlated with any personal information.

8.0 IP Addresses

HD Publishing Group collects and retains, for a limited period of time, internet protocol (IP) address information, of its customers, for the following purposes:

subscription and registration,
to provide technical support;
to obtain geolocation information;
and to secure our networks and systems.

IP addresses collected by HD Publishing Group are primarily traffic data, which is not necessarily personal information. HD Publishing Group does not have the means to reasonably and authoritatively link an IP address to an identifiable individual. Registration of a service does create a unique computer identifier, which is linked to an IP address at the time of registration; however, IP addresses are usually assigned dynamically and therefore are temporary, and may be behind network address translation, and are often capable of falsification (spoofing).

At the HD Publishing Group Web sites, there are a number of links to companies with whom we have a relationship. HD Publishing Group is not responsible for the privacy practices of our business partners. We encourage you to read their privacy statements, as they may differ from ours.

We also link to co-branded Web sites that are maintained by HD Publishing Group and one or more of our business partners who are collecting your information pursuant to their own policies and purposes.

We encourage you to read the privacy policies on any co-branded site to which you link for information on the privacy practices of that site.

10.0 Policy Changes

In the event there is a major change to HD Publishing Group's privacy practices, a prominent notice will be posted on our Web site. If the change involves the use of your personally identifiable information, the notice will contain instructions on how you can opt-out of such use.

11.0 HD Publishing Group Contact Information

HD Publishing Group has appointed an Information Privacy Lead, who acts on behalf of HD Publishing Group’s Chief Information Officer which is the executive accountable for HD Publishing Group’s compliance with the privacy practices described in this policy. If you have any questions or comments concerning this policy, or if you would like to change your communication preferences, update or review the personal information we have about you, or withdraw your consent for the collection, use or disclosure of your personal information, please contact us using one of the options below:

Through HD Publishing Group’s Support Department:

HD Publishing Group Corporation - Privacy Policy
1642 N Volusia Ave
Suite 101
Orange City, FL  32763

Phone: 1-855-864-5252

Email: support@hdpublishing.com